Effective Customer Retention Engagement and Selling Techniques
Captivating Gender Smart Professional
Signature Workshop: Researched, refined and developed over a period of 20 years
Why this workshop:
- Do you want to learn; why and how; Men buy & Women shop?
- Do you want to be a captivating gender smart, engaging retail professional?
- Do you think, you can improve customer retention & increase sales conversion ratio?
- Dear Online retailer; Do you want to write better description & use superior photography?
CEO and Marketing department in almost all companies do immense research for all aspects of conceptualization of product/service & thoughtfully design all communication campaign, however
- Attrition remains high in sales team, especially amongst high performing women?
- Companies struggle to generate desired interest; quality tele-enquiries and walk-ins.
- Sales professionals are not able to convince; conversion rate of buyers is not as expected?
After more than 20 years of intensive experience, research & study about gender science; as to how women-men think, interpret each other’s communication; give it a meaning, take decisions and successful pilot(s)/repeat orders at leading consumer durable, FMCG, Automobile & luxury retailers. We are delighted to offer our flagship workshop for corporate & individual.
God has created Man and Woman differently to complement each other. Their brain wiring, thought process, interpretation, assimilation & application of information is uniquely different. They have different engagement buttons & emotional needs.
This workshop assists participants in interpreting how women & men think, what are their gender stereotype ignorance, how buyers perceive them & empower themselves to overcome the barriers. Participants are encouraged to appreciate the importance of gender differences & strengths thereoff.
We will empower you;
- How to express yourself, the gender appealing way
- How to get repeat orders by delighting dissatisfied customer
- Understand differences in human behaviour, these are natural & normal
- How to be happier in your personal & professional relations by being gender smart
- How at workplace women & men can appreciate each other strengths & get inspired
- How to create brand ambassadors after customer experiences your product & services
- How to increase refer-ability, carve a niche by building your credentials and trust factor
- How to demonstrate/explain product/services to women & men, to get favorable response
- How women & men can work collaboratively at workplace, co-create happiness & prosperity
- Going beyond, enriching the society, help others, implement learning’s to live for bigger cause
Program Objectives, Key takeaways:
After attending this program, participants will be able to:
- Demonstrate ways to implement learning at workplace and increase conversion ratio
- Recognize how to explain & give demo to men & women, so at to engage them favourably
- Learn with fun, how to encourage communication from prospect and respond appropriately
Suggested Program Duration: 2 day classroom +1 day on job coaching
Participant Profile: CEO, senior management, seasoned sales and marketing professional
Already Delivered this workshop for participants from;
- Mahindra & Mahindra
- Royal Enfield
- Shoppers Stop
- Metro Cash & Carry
- Future Group
- Antique and Jewelry retailers
- Hotel Regenta
- BABA Group
Workshop Conceptualized and Created by Prabhjot Singh Sood