Our Offerings

1. Mystery Shopping:

2. Skill Assessment:

3. Sales Training:

4. Service Training

5. Automobile Dealership Consultancy

Automobile moves the Economy ahead, Its major driving force

The automobile industry plays a critical pivotal role in driving the economy forward. It is a major driving force contributing significantly to economic growth and development. The impact of automobiles can be seen in various sectors, including manufacturing, transportation, and services. The production and sale of automobiles create employment opportunities, supporting both skilled and unskilled workers.

The demand for automobiles stimulates the growth of related industries such as steel, rubber, and electronics. The automobile industry fosters technological advancements and innovation, leading to improved safety features, fuel efficiency, and eco-friendly options.

Mystery Shopping: Mystery shoppers are hired to assess the quality of service provided by different businesses. These mystery shoppers act like regular customers with the purpose of evaluating the customer experience. They visit various establishments and carefully observe the staff's behavior, the cleanliness of the premises, and the overall atmosphere. Mystery shoppers also assess factors like product knowledge, response time, and adherence to company policies. Their detailed reports help businesses identify areas for improvement and enhance the overall customer satisfaction. Companies can gain valuable insights into their operations, make necessary adjustments, and provide exceptional service to their customers to achieve top of the brand recall leadership position.

Skill Assessment: Employers are looking for candidates who possess the necessary skills to excel in their roles. Skill assessment enables employers to identify and evaluate the specific abilities and competencies of potential candidates. It provides an objective measure of an individual's capabilities, allowing employers to make informed decisions during the hiring process. Skill assessment also helps individuals to understand their strengths and areas for self-improvement, enabling them to focus on developing the skills required for their desired career path.

Sales Training: Sales training is of utmost importance in today's competitive business world. It equips sales professionals with the necessary skills and knowledge to effectively engage with customers and close deals. Through sales training, individuals can learn techniques to build rapport, understand customer needs, and effectively communicate the value of their product or service. Moreover, it helps salespeople stay updated with the latest industry trends and advancements, enabling them to adapt their strategies accordingly. Sales training also plays a crucial role in boosting confidence and motivation, as it provides sales professionals with the tools to handle objections and overcome challenges. By investing in sales training, organizations can ensure that their sales team is equipped with the necessary expertise to drive revenue growth and achieve business objectives.

Service Training: Service training is of utmost importance in today's fast-paced and customer-centric world. It equips employees with the necessary skills and knowledge to provide exceptional service to customers. Through training programs, employees learn how to effectively communicate with customers, anticipate their needs, and resolve any issues that may arise. Service training also instills a strong sense of professionalism and customer satisfaction, leading to repeat business and positive word-of-mouth referrals. Moreover, it helps employees understand the value of a customer-focused approach, fostering a culture of customer service excellence within the organization.

For OEM: Automobile Dealership Consulting

1. Dealership profitability (product/service mix, cost optimization, KRA design, task allocation (implemenation)

2. Lead management, Hyperlocal marketing, Sales process outsourcing (full-time deployment, sales process optimisation, tech-enabled process management)

3. Network creation expansion in rural India; strategy, D2C (Direct to Customer) for high-value products

4. IDT-Internal Dealer Trainer deployement on our rolls, Senior managerial talent hunt and intensive handholding coaching (OJT)

5. Market scanning, product adoption, pre-used product vertical management

I have never sold a car, only created car owners; thank you God for this unique gift.....

Customer buy from you not because; only the product is Good, they become owner because you engaged their entire family and friends well. You could easily do this because you are the best informed person, Doctor of your profession

Prabhjot Singh Sood, Co-Founder of Eagle Learning

One fine day, I met a customer's family after a decade while shopping along with my spouse. They asked me if I was the same Prabhjot who sold them their first car. My spouse whispered in my ear, and kissed me; she said now she could trust me, she had married a fine person. I was stunned and speechless

Let's talk

Listening to your feedback and reading your comments makes me very happy. Contact me if you have any questions, comments, information, or to request a quote. I will get back to you shortly. Remember that you can also follow me on my social networks or write to my email: PrabhjotSood@Gmail.Com