New Launch: Family 'N' Friends: Rekindle happiness, harmony, passion and romance for young married couples

Mystery Shopping, Auditing and Skill Assessment

person writing bucket list on book
person writing bucket list on book
woman in white long sleeve shirt kissing girl in white long sleeve shirt
woman in white long sleeve shirt kissing girl in white long sleeve shirt

Auditing for all processes at retail outlet

Sales, HR, Admin, SOP implementation followed by detailed comprehensive report along with evidence

Auditing is a valuable developmental tool to evaluate the quality of products and services from an OEM's perspective. By providing unbiased reports, auditors help businesses take necessary corrective action. All gaps as observed form the basis of rolling out specific developmental intervention

woman wearing wedding dress smiling inside car
woman wearing wedding dress smiling inside car

Retail showroom mystery shopping

Mystery shoppers are undercover evaluators, who visit various automobile dealers to gather information and evaluate the quality of service offered. They observe the salespeople's demeanour, the staff's professionalism, and the dealership's overall atmosphere.

Mystery shopping helps identify areas for improvement and analyze factors such as the service's timeliness, the sales team's knowledge, and the pricing transparency. By conducting mystery shopping, OEM and dealer principals can gain valuable insights into their operations and make necessary adjustments to enhance customer satisfaction.

woman playing with wooden blocks
woman playing with wooden blocks

Skill assessment

is a valuable tool used to evaluate an individual's competencies and capabilities in a specific area or field? It provides organizations a basis to make informed decisions regarding recruitment, placement, internal job promotion and professional development.

Techniques involve a combination of, situational questions, experiential activities, and psychometric tests to gauge proficiency levels accurately. This helps identify strengths and empower individuals to focus on areas that require improvement and further enhance their skills to move to the next level.

brown wooden clothes pin on white surface
brown wooden clothes pin on white surface