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Automobile Sales and Services Training

red Mercedes-Benz coupe on road
red Mercedes-Benz coupe on road
person in black jacket holding black smartphone
person in black jacket holding black smartphone

Automotive Industry: Its energy in motion and a prime indicator of the economy's health

Our Offerings

  1. Automobile Service Training 

  2. Automobile Sales Training

  3. Automobile Skill Assessment_Mystery Shopping

  4. Automobile Dealership Consultancy

Automobile moves the Economy ahead, Its major driving force

The automobile industry plays a critical pivotal role in driving the economy forward. It is a major driving force contributing significantly to economic growth and development. The impact of automobiles can be seen in various sectors, including manufacturing, transportation, and services. The production and sale of automobiles create employment opportunities, supporting both skilled and unskilled workers.

The demand for automobiles stimulates the growth of related industries such as steel, rubber, and electronics. The automobile industry fosters technological advancements and innovation, leading to improved safety features, fuel efficiency, and eco-friendly options.

Automobile Mystery Shopping: 

Mystery shoppers act like regular customers to evaluate the customer experience. They carefully observe the staff's behaviour, the cleanliness of the premises, and (feel the ambience) the overall atmosphere. They also assess factors like product knowledge, response time, and adherence to company policies. Their detailed reports help businesses identify areas for improvement and enhance overall customer satisfaction.

Automobile Skill Assessment: 

Employers are looking for candidates who possess the necessary skills to excel in their roles. Skill assessment enables employers to identify and evaluate the specific abilities and competencies of potential candidates. It provides an objective measure of an individual's capabilities, allowing employers to make informed decisions during the hiring process. Skill assessment also helps individuals to understand their strengths and areas for self-improvement

Automobile Sales Training: 

Sales training equips sales professionals with the necessary skills and knowledge to effectively engage with customers and close deals. Individuals learn techniques to build rapport, understand customer needs, and effectively communicate the value of their product or service. It helps salespeople stay updated with the latest industry trends and advancements, It also plays a crucial role in boosting confidence and motivation, as it provides sales professionals with the tools to handle objections and overcome challenges.

Service Training: 

Service training equips employees with the necessary skills and knowledge to provide exceptional service to their customers. Employees learn how to effectively communicate with customers, anticipate and understand their needs, and resolve issues that may arise. Service training also instils a strong sense of professionalism and customer satisfaction, leading to repeat business and positive word-of-mouth referrals.

For OEM: Automobile Dealership Consulting

  1. Dealership profitability (product/service mix, cost optimization, KRA design, task allocation (implementation)

  2. Lead management, Hyperlocal marketing, Sales process outsourcing (full-time deployment, sales process optimisation, tech-enabled process management)

  3. Network creation expansion in rural India; strategy, D2C (Direct to Customer) for high-value products

  4. IDT-Internal Dealer Trainer deployment on our rolls, Senior managerial talent hunt and intensive handholding coaching (OJT)

  5. Market scanning, product adoption, pre-used product vertical management

I have never sold a car, only created car owners; thank you God for this unique gift

Customers buy from you, not because only the product is good, they become owners because you engage their entire family and friends well. You are the best! You can easily do this because you are the best-informed person, a Doctor of your profession. Being diligent and consistent will help build and enhance your CRT factor (Credibility Referability and Trust)

Prabhjot Singh Sood, Co-Founder of Eagle Learning

True Incident: One fine day, I met a customer's family after a decade while shopping, along with my spouse in Chandigarh. They happily asked me if I was the same Prabhjot who sold them their first car. My spouse whispered in my ear, and kissed me; she said now she could trust me, she had married a fine person. I was stunned and speechless

yellow blue and red flower petals on persons hand
yellow blue and red flower petals on persons hand
person holding green apple
person holding green apple

Let's Connect

Listening to your feedback and reading your comments makes me very happy. Contact me if you have any questions or comments, and I will get back to you shortly. Remember that you can also follow me on my social networks or write to my email:    PrabhjotSood@Gmail.Com

Mobile: +91 9653-422-055